<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>我的问题详细_客服中心</title>
<script type="text/JavaScript"> 
navHover = function() { 
var lis = document.getElementById("navmenu").getElementsByTagName("LI"); 
for (var i=0; i<lis.length; i++) { 
lis[i].onmouseover=function() { 
this.className+=" iehover"; 
} 
lis[i].onmouseout=function() { 
this.className=this.className.replace(new RegExp(" iehover\\b"), ""); 
} 
} 
} 
if (window.attachEvent) window.attachEvent("onload", navHover); 
</script> 
<link href="img/top.css" rel="stylesheet" type="text/css" />
</head>
<body>

{{include file="tpl/client_title.tpl"}}

<div class="skin_pay_box">
	<div class="skin_pay_leftcs">
		<div class="skin_u_userbgtopcs"></div>
			<div class="skin_u_userbgcen">
				<div class="skin_u_usertitle">用户登录 <img src="img/9way_u_userlogin.gif" /></div>

<ul>
{{include file=$left_user_info}}	
</ul>
				
		</div>
			<div class="skin_u_userbgfoot"></div>
			<div class="skin_u_userbgtop"></div>
			<div class="skin_u_userbgcen">
				<div class="skin_u_usertitle">迷你调查</div>

<form id="form2" name="form1" method="post" action="index.php">	
<ul>
					<li>Q: 喜欢新的客服中心吗？</li>
					<li><label><input type="radio" name="like" id="radio" value="yes" />
				喜欢</label></li>
					<li><label>		
					<input type="radio" name="like" id="radio2" value="no" /> 
					不喜欢</label></li>
					<li><input type="submit" name="count" id="count" value="提交" /> 
						<input type="submit" name="show" id="show" value="查看" onclick="document.getElementById('toupiao_jsSrc').src='toupiao.php'" />
					</li>
					<li></li>
				</ul>
				</form>
				
		</div>
			<div class="skin_u_userbgfoot"></div>
	</div>
	<div class="skin_pay_rightcs">

		<div class="skin_cs_ask">
			{{include file="tpl/client_link.tpl"}}
		</div>
		<div class="skin_cs_askbox">
			<ul>
				<li style="font-size:14px; color:#eb9000; padding-top:20px;"><strong>我的问题 -- 单据详细</strong></li>
				<li style="margin-top:65px;"><strong>用户信息：</strong> <strong>{{$user->nick_name}}</strong></li>
				<li><strong>问题类型：</strong>  [ {{$detail->ques_info.class_0}} - {{$detail->ques_info.class_1}} ] </li>
				<li><strong>当前状态：</strong>  <font color="red">{{$detail->ques_info.replay_flag}}</font></li>
				<li><strong>提交时间：</strong>  {{$detail->ques_info.ask_time}}</li>
				<li><strong>出现问题时间：</strong> {{$detail->ques_info.happen_time}}</li>
				<li><strong>受理时间：</strong>  {{$detail->ques_info.back1_time}}</li>
				
{{if $detail->ques_info.high_gm_back_time ne ''}}
<li><strong>转单时间：</strong>  {{$detail->ques_info.high_gm_back_time}}</li>
{{/if}}				
				<li style="margin-top:15px;"><strong>问题主题：</strong>{{$detail->ques_info.title}} </li>
				<li><strong>反馈内容：</strong></li>
				<li style="word-break:break-all;">{{$detail->ques_info.content|nl2br}}</li>
				<li class="skin_cs_pic2">
{{section name=pic loop=$detail->ques_info.pic.count}}	
<a href="pic.php?id={{$detail->ques_info.pic[$smarty.section.pic.index].id}}" target="_blank"><img src="pic.php?id={{$detail->ques_info.pic[$smarty.section.pic.index].id}}"  width="110" height="90" /></a>
{{/section}} 
<hr style="text-align:left; padding:0px;" width="350" size="1" noshade="noshade" />
	</li>


{{if $detail->ques_info.gm_back ne ''}}
<li>
<!--<strong>GM({{$detail->gm_name}})回复：</strong><br />-->
<strong>官方客服回复：</strong><br />
{{$detail->ques_info.gm_back|nl2br}}<br />
{{if $detail->ques_info.gm_back_edit_time ne ''}}
					<span style="font-weight:normal; color:#999999;">客服回复修改于{{$detail->ques_info.gm_back_edit_time}}</span><br />
{{/if}}</li>
{{/if}}	


{{if $detail->wait_high_gm_back eq 1}}
{{if $user->gm_level ne '普通GM'}}
<li>
	<p><span style="color:red;">由GM（<strong>{{$detail->gm_name}}</strong>）升级处理，请您耐心等待，谢谢.</span></p>
</li>
{{/if}}				
{{/if}}

{{if $detail->ques_info.replay_flag eq 'gm处理中..'}}
<li>
	<p><span style="color:red;">问题正在处理中，请您耐心等待，谢谢.</span></p>
</li>
{{/if}}	

{{if $detail->ques_info.edit_RP ne 0}}
<li style="color:#666666">

调整RP值 
{{if $detail->ques_info.edit_RP > 0 }}
+{{$detail->ques_info.edit_RP}}分
{{/if}}
{{if $detail->ques_info.edit_RP < 0 }}
-{{$detail->ques_info.edit_RP}}分
{{/if}}

{{/if}}</li>
			<li></li>
			<li>
				<input type="submit" name="button" id="button" value="返回我的问题列表" onclick="window.location='{{$user_return_url}}'" />
						</li>
			</ul>
		</div>
	</div>
</div>
{{include file="tpl/client_foot.tpl"}}
</body>
</html>
